Refund Policy

At WYLD, we want you to love your purchase. If something isn't quite right, we're here to help.

We accept returns for change of mind within 14 days of delivery.

To be eligible for a return, items must be:

• Unworn and in original condition

• Free from marks, scuffs, odours, or damage

• Returned in their original packaging

• Accompanied by proof of purchase

Once your return is received and inspected, you will be offered either:

• A store credit, or

• An exchange for another size (subject to availability)

Please note that due to the limited nature of our collections, exchanges cannot be guaranteed.

Return shipping costs for change of mind returns are the responsibility of the customer.

Faulty or Incorrect Items

If you receive an item that is faulty, damaged, or incorrect, please contact us within 7 days of receiving your order.

In accordance with Australian Consumer Law, you may be entitled to a repair, replacement, or refund where a product has a major fault or does not meet consumer guarantees.

Please email us at [your email address] with:

• Your order number

• A description of the issue

• Clear photographs of the item

Our team will assess the claim and work with you to find the best solution.

Limited Collections

WYLD collections are intentionally produced in limited quantities and are not restocked.

As a result, replacement stock may not always be available. If a replacement cannot be provided, an alternative resolution will be offered in accordance with Australian Consumer Law.